Monthly Archives: September 2012

Google recently sent out an email to AdWords customers notifying them of a change in policy regarding the use of “sitelinks” in ads. Sitelinks are additional links that show below the ad and are supposed to lead the potential customer to a unique section on your website.  Ads viewed on a mobile device can show up to two additional sitelinks and ads showing on a Desktop can show up to 6 additional links.  Sitelinks are generally used to let potential customers quickly see and visit other popular sections of your website.

Google says that they have noticed an increase in the amount of ads that use that same link for the landing page and are going to enforce the different link for each sitelink rule.

Read below an excerpt from the email that Google sent out to AdWords clients:

WHAT ARE SITELINKS
Sitelinks make your ads more valuable by showing additional direct links to specific web pages that you want to promote. Users get to specific destinations on your web site more quickly. And, on average, you’ll see a higher clickthrough rate for your ads. That makes sitelinks a great way to improve your campaign performance. To see images or learn more about sitelinks, please see this AdWords Help Center article (http://support.google.com/adwords/bin/answer.py?answer=2375416).

EXISTING SITELINKS POLICY
To ensure that users have a good experience with ad sitelinks, our existing policy requires each sitelink in a campaign to link to a different landing page URL with unique content on the landing page. That means a user can expect a meaningfully different landing page experience for each sitelink.

ENFORCEMENT CHANGE
Recently, we’ve noticed an increase in the number of sitelinks created with the same landing pages or the same content. So in the coming month, we will begin more proactive enforcement of our existing policy. Initially, we’ll focus on new and recently changed sitelinks. As your ads are being served, our systems will verify that your sitelinks meet the policy standards. Sitelinks that don’t meet the standards will be restricted from appearing.

IMPACT ON PERFORMANCE
Having fewer eligible sitelinks could keep your ad from showing in the larger 2-line and 3-line formats, where more eligible sitelinks are required. Remember, larger formats are more visible and typically have higher average clickthrough rates (CTR). And if you don’t have enough eligible sitelinks in your campaign, then your ads may not display sitelinks at all.

FUTURE ENFORCEMENT
We realize that manually checking and fixing duplicates for your existing sitelinks and landing pages might take some time and coordination. So we’re delaying more proactive enforcement with existing sitelinks for a few months. But don’t wait until the last minute. And remember, any sitelink that you add or change will be subject to proactive enforcement right away.

SUGGESTIONS WITH EXISTING SITELINKS
To increase the chances of having more sitelinks shown with your ads, we recommend having 6-10 unique sitelinks in each of your campaigns.

If you already have campaigns with sitelinks, we’d suggest reviewing each campaign to verify that it has 6-10 unique sitelinks. You’d probably want to start with the campaigns that show sitelinks most often. Usually, this would be a campaign with keywords like your business name and its best-known products and services.

Here’s how you can work through this using the AdWords interface.
1. Log into the AdWords interface and click on the “Ad Extensions” tab.
2. Select “Sitelinks Extensions” from the drop down menu.
3. Sort your sitelink extensions by impressions or clicks by clicking on the column header.
4. Click on each sitelink in the top campaign and follow it through to its landing page (there’s no charge for these clicks).
5. Fix any duplicates you find in each campaign by hovering over the extension area and clicking the pencil icon.

QUESTIONS?
For more information about sitelinks policy, please visit the AdWords Help Center (http://support.google.com/adwordspolicy/bin/answer.py?answer=1054210).

You can also contact AdWords support with questions about this policy change or anything else related to AdWords (http://support.google.com/adwords/bin/answer.py?answer=8206).